Terms and Conditions.
All content of the Success Coaching Ltd (the Company) website remains the property of the Company and may not be used without the written permission of a company director.
1.	Dates and Duration of Programmes offered through Success Coaching Ltd
1.1.	All coaching and consultancy work itemised in 2.1 and 2.2 to be agreed when setting up the initial contract
1.2.	Specific dates for sessions will be covered by a contract 

2.	Location of Coaching and Access to Staff
2.1.	The Client’s business to ensure access to its staff during coaching sessions and meetings
2.2.	The Client’s business to provide suitable locations for coaching sessions and meetings conducive to their success
2.2.1.	The coachee will make arrangements for the identified location being available for 
the planned sessions
2.3.	Coaching sessions and meetings not to be interrupted unless in exceptional circumstances

3.	Programme Charges
3.1.	Coaching is offered through this programme at a rate specified in the contract
4.	Payment
4.1.	Invoices for work carried out will be prepared in arrears at the end of each month and e-mailed to 
4.2.	Invoices to be paid within 30 days of receipt by electronic transfer (preferred method) or cheque by arrangement

5.	Cancellation Arrangements and Charges
5.1.	Cancellation of a session with less than 24 hours’ notice would be charged at the full rate
5.2.	Modifications to the dates and times of the planned sessions to be mutually agreed to best meet the outcomes of the programme
5.3.	Should the school find it necessary to end the contract early, then a period of two weeks’ notice in writing will be given 
5.3.1.	Success Coaching Ltd would submit an invoice for all diarised sessions up to the end of the notice period
5.3.2.	No further charges would be incurred by the Client’s business. 
Ends

This statement is here to help you understand what happens with the data
you provide to Success Coaching Ltd (the Company). This statement only includes the Company’s website and does not include any website that may be linked or connected to it or any internet content you view outside of the Company’s website.
You are able to browse the website and view the content without disclosing any of your personal data. However, if you do give the Company any of your personal data you are accepting these terms. If you disagree with this Privacy Policy then please do not disclose your details.
 
This privacy Policy is part of our terms and conditions so we may need to update these from time to time. You should regularly check the website to make sure you are up to date with our most recent version.
Information we may collect about you:
Your personal information that you provide is stored for our own records only and will not be disclosed to any third parties nor will your details be used for marketing.
How we will use your details.
Your personal information is limited to your name, phone number, email address, work &/or home address. These details will only be known to the Company if you complete the enquiries form. We will only use your details in order to contact you personally, they will not be used for any marketing purposes and the Company will never give or sell our customers. details to
third parties.
Where your personal data is stored:
Any information you supply is stored on secure servers. We will take all reasonable steps to make sure that your data is treated securely in line with this privacy policy.
About cookies & the way they are used:
In common with other websites we do also use ‘Cookies.’
You can control the use of cookies on your computer or browsing device. These can be turned on or off at any time. This site also
asks if you wish to accept cookies. The cookies this site uses are in relation to
analytics and social media.
Analytics cookies are used to help us understand how users engage with my
website. An example of this is counting the number of different people coming to our website or using a particular feature, rather than the total number of times the site feature is used.
Social Sharing – Cookies are used to allow you to share content directly on the social networking/sharing sites such as Facebook and Twitter.  For example, you can ‘Like’ or ‘Tweet’ about a business or service
on the Company’s website.
Contacting the Company
Prior to or when booking a consultation, we understand that you may wish to contact the Company. This may be through; email, text, message, My Website, Facebook or Twitter. However, if you do give the Comapny any of your personal data either through the 'Contact Me' form or social media, you are accepting the terms previously stated and you are allowing the Comapany to be able to contact you regarding a service or product you have enquired about. If you disagree with the Privacy Policy then please do not disclose any of your details on the 'Contact Me' form. Your details will not be used for any other reason than to contact you nor will they be passed on to any third parties. All social networks and applications used are checked to make sure they follow the new GPRD guidelines.
Storage of personal details once you have become a client:
During a consultation many details will be collected about you as a client. These are details such as; name, contact details, medical history in some cases and brief notes of what you share during each consultation.
These will be collected for both contact and insurance purposes only and will not be passed on to any third party without your expressed hand written or emailed consent
All consent forms and notes taken during meetings are on paper which makes them traceable and easy to keep secure.
Once the consent forms have been completed they will be stored in a lockable place where only the coach has access. No copies
of these forms will be made unless you request them in writing or by email, they will remain untouched for six years and will not be accessed unless you return for a service, an insurance matter arises or I need to contact you. After six years and the information is no longer needed, it will be destroyed and disposed of. No paperwork or details will be stored electronically, unless you have filled out the 'Contact me' page or contacted me first
Any information you have given me during a meeting will remain
confidential and will not be passed on to any third parties at any point without your written consent.
I understand you have the right to be forgotten under the new GDPR rules and guidelines however for insurance purposes these details need to be kept on file for six years. During this time your files will not be accessed unless they need to be.
Your information will not be used for marketing purposes nor will it be used to contact you for anything other than insurance or treatment related issues. Any information provided will not be stored or saved on any form of electronic device other than if you have contacted me through the 'Contact me ' box or contacted me first.
Feedback:
Clients will always be asked if they are happy for their feedback to be used on social media or on the Company website, mostly anonymously. This feedback will never be identified to a specific client without their expressed written permission. 
ONCE YOU HAVE BECOME A CLIENT
As previously stated your details will not be used unless this is for contact or insurance purposes. Records are checked yearly to make sure we are not holding onto information which we do not need to. Your personal information or details will remain secure and safe until it needs to either be accessed for consultation purposes or destroyed after six years.